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i we use cookies to give you the best possible experience of our website. some of the cookies we use identify your browsing habits and enable us to show you other content and products relevant to your interests. if you continue, we'll assume you are happy for your web browser to receive all cookies from our website. see our cookie policy for more information on cookies and how to manage them. we use cookies. please see our cookie policy for more information. close please sign in below using the username and password* supplied to you by your company. username password i have read and agree to the terms and conditions for the use of this site. login keep me logged in *if you do not have a valid username and password please contact the person responsible for administrating your employee assistance programme. help and support whenever you need it practical, impartial support on everyday matters ranging from financial and legal to home and family issues. our qualified consultants are here to take your call, whatever situation you're facing. login for more guidance at a time and place that suits our e-counselling service allows you to safely and securely access online counselling support from your desktop, tablet or mobile. login for more effective support for line management access support and guidance to help you with your role as a people manager, providing you with the confidence to deal with challenges at work. login for more looking after your mental wellness support your physical and mental health with a host of tips, articles, expert insight and interactive health tools. login for more terms and conditions privacy policy cookies policy disclaimer terms and conditions privacy policy cookies policy disclaimer axa ppp healthcare is a trading style of axa icas limited © axa ppp healthcare 2018 × terms and conditions of use by accessing and/or using this website you accept these terms and conditions, which may be updated as required, and agree to be bound by them. 1. definitions and interpretation in these terms and conditions of use and the disclaimer and the privacy policy the following words and phrases shall have the following meanings unless clearly and expressly indicated to the contrary: “axa icas” means axa icas international limited. “customer” means such of axa icas’ customer companies that have, solely by way of a currently valid contract with axa icas, expressly agreed to include access to this website as a part of the services provided by axa icas under said contract. “eligible employee” means all employees of the customer and such other persons nominated by the customer who are entitled to use this website, including but not limited to any employee leaving the customer on the grounds of medical retirement or redundancy who shall be eligible for a further three month period from the date of leaving. “immediate families” means the spouse or partner and any brother, sister, parent, legal dependants (excepting children under the age of sixteen) of an eligible employee who are residing in the same household as the eligible employee and any legal dependants of the eligible employee who are under the age of 21 years in full time education. “authorised user” means the eligible employees of each customer and members of their immediate families. “unauthorised user” means anyone who accesses and/or uses this website that is not an authorised user. 2. access to and use of the website 2.1 this website is solely for the use of authorised users. unauthorised users who access and/or use this website do so entirely at their own risk. 2.2 axa icas shall provide such passwords to authorised users and/or the customer as it deems fit to allow access to this website. 2.3 any such password issued by axa icas to an authorised user and/or the customer shall be kept strictly confidential and shall under no circumstances whatsoever be transferred. 2.4 axa icas accepts no liability whatsoever for any loss or damage suffered or incurred by any party, whether in action of contract, negligence or other tortious action, as a direct and/or indirect result and/or consequence of the use of this website by an unauthorised user. 3. provision of and maintaining of website 3.1 axa icas endeavours to take all necessary steps, as soon as is reasonably practicable, to ensure the continuity of provision of this website. 3.2 notwithstanding clause 3.1, axa icas does not guarantee that the provision and/or use of this website will be uninterrupted or free from errors. further, axa icas does not guarantee that this website and its servers are free from computer viruses or bugs. 3.3 any claims by a customer or authorised user relating to the adequacy or otherwise of the standard of provision of this website, excluding its contents, will be considered exclusively in the context of the complete package of services that axa icas has contracted to provide to such individual customer. this clause is in no way intended to conflict with or lessen the effect of clauses 2.3 and 5. 4. privacy policy 4.1 this website is provided on the understanding that all contact by axa icas with authorised users is confidential consistent with professional codes of ethics and practice of the british association for counselling and psychotherapy and the employee assistance providers association. any details and/or information which identifies an individual authorised user of this website shall not be fed back to the customer or any other third party save for with said authorised user’s written consent or where there is a threat to life or risk of serious harm or where axa icas is legally required to do so. in such circumstances the details shall wherever possible be given on a “need to know” basis and if the information is judged to be of significance. clear clinical procedures exist in such circumstances and shall be communicated to an authorised user of this website when the situation demands. 4.2 notwithstanding clause 4.2, axa icas reserves the right to share aggregated information with others. this information would take the form of a number and/or proportion of visitors to the website in relation to total authorised users and would in no way whatsoever identify any individual authorised user. 4.3 in accessing and/or using this website, including the use of any email facility provided by axa icas within this website, authorised users consent to their details and/or personal information being held by axa icas in accordance with clauses 4.1 and 4.2 above. 4.4 nothing in this clause 4 is intended to lessen the effect and/or reduce the scope of clause 2.1 above. 5. website content disclaimer 5.1 axa icas endeavours to ensure that the information contained within this website is accurate. notwithstanding this, axa icas stresses that said information is in no way whatsoever intended to be a substitute of any kind for medical and/or legal advice given in the context of an individual professional consultation and axa icas makes no representations whatsoever, either express or implied, regarding the accuracy of the information contained within this website or its fitness for purpose. 5.2 pursuant to clause 5.1, axa icas therefore accepts no liability whatsoever for any loss or damage suffered or incurred by any party, whether in action of contract, negligence or other tortious action, as a direct and/or indirect result and/or consequence of the use of any information contained within this website. 6. linked website disclaimer 6.1 axa icas assumes no responsibility for the contents of linked websites. the inclusion of any link within this website shall not be taken as an endorsement of any kind by axa icas of the linked website and/or any of its contents, nor shall any such link be construed as evidencing any association by axa icas with the operators of any such linked website. any external website that is visited by way of the use of a link contained within this website is visited entirely at the visitor’s own risk. 7. copyright 7.1 all materials contained within this website, including, non-exclusively, all text and images are protected by copyright. said materials may not be copied, reproduced, republished, downloaded, posted, broadcast or transmitted in any way whatsoever, the sole permissible exception being for an authorised user’s own personal, non-commercial use. prior written consent of the copyright holder must be obtained for any use of materials contained within this website that does not come within the entirely within the definition of the above-specified sole permissible exception. 7.2 copyright in all materials and/or works comprising or contained within this website is and remains the property of axa icas and its licensors. 8. jurisdiction 8.1 these terms and conditions shall be governed by and construed in accordance with the applicable law defined in the relevant contract between axa icas and the customer that provides for the provision of this website to the customer’s authorised users. further, these terms and conditions shall be subject to the jurisdiction of such courts as are defined in said contract. 8.2 in the event that the information referred to in clause 8.1 is not defined by the relevant contract, these terms and conditions shall be governed by and construed in accordance with the laws of england and wales and shall be subject to the exclusive jurisdiction of the courts of england and wales. 9 severance 9.1 if any of these terms and conditions is/are declared by any judicial or other competent authority of the country in which these terms and conditions are intended to be effective as defined in clause 8 herein to be void voidable illegal or otherwise unenforceable it/they shall be severed and deleted from these terms and conditions and all remaining terms and conditions shall remain in full force and continue to be binding and enforceable. 10 variations 10.1 axa icas reserves the right to vary or amend any of these terms and conditions at any time by posting any changes online. 11 waiver 11.1 the failure by axa icas to enforce at any time or for any period any one or more of these terms and conditions shall not be a waiver of them or of the right at any time subsequently to enforce all of these terms and conditions. close × privacy policy this privacy policy tells you what data we collect, why we collect it and what we do with it. you can also find information on the controls you have to manage your data within these pages. health services division of axa ppp healthcare we are the dedicated health services division of axa ppp healthcare. the health services division is made up of 2 legal entities; axa icas limited psychological services proactive health activeplus axa icas occupational health services occupational health services musculoskeletal services you have been directed to this notice either from a consent form, documentation you have received, an online service you have accessed, or by an axa employee you have spoken to. this notice shall set out details about how health services process your personal information; it is the data controller of your personal information who is responsible for complying with the data protection laws. for the purposes of this privacy policy, references to “we” or “us” shall refer to health services division of axa ppp healthcare. from time to time we may need to make changes to this privacy policy, for example, as the result of government regulation, new technologies, or other developments in data protection laws or privacy generally. you should check the health services website at https://www.axappphealthcare.co.uk/healthservicesprivacypolicy/ periodically to view the most up to date privacy policy. 1. our privacy principles when we collect and use your personal information, we ensure we look after it properly and use it in accordance with our privacy principles set out below, keep it safe and will never sell it. personal information you provide is processed fairly, lawfully and in a transparent manner personal information you provide is collected for a specific purpose and is not processed in a way which is incompatible with the purpose which axa collected it your personal information is adequate, relevant and limited to what is necessary in relation to the purposes for which it is processed your personal information is kept accurate and, where necessary kept up to date your personal information is kept no longer than is necessary for the purposes for which the personal information is processed we will take appropriate steps to keep your personal information secure your personal information is processed in accordance with your rights we will only transfer your personal information to another country or an international organisation outside the european economic area where we have taken the required steps to ensure that your personal information is protected. such steps may include placing the party we are transferring information to under contractual obligations to protect it to adequate standards axa uk and axa group companies do not sell your personal information and we also do not permit the selling of customer data by any companies who provide a service to us we endeavour to be transparent and clear with the way we use your personal information 2. how do we collect your personal information? whilst there are a number of ways in which we collect your personal information, the two main ways we might collect personal information about you are from things you tell us yourself either over the telephone, and from things we ask other people or organisations to share with us. things you tell us could include conversations we have on the phone or face to face. we might also collect information about you from other people and organisations, such as your employer, axa ppp healthcare, medical professionals (for example your gp), a treating specialist or physiotherapist in the form of a medical report. 3. what personal information do we collect and how do we use it? we might collect personal information, such as your contact details and medical information. please note, in certain circumstances we may need to process a large volume of medical information in order to provide the service to you or a third party for example your employer. the information may be very sensitive and confidential in nature. where we provide services on behalf of your employer we will not share information without your consent. we mainly use your personal information to provide you with health-related services. you will find a non-exhaustive list of the legal grounds we rely on for each use of your personal information below. psychological and musculoskeletal services we will process your personal information to provide psychological and musculoskeletal services. if you are accessing psychological services (stronger minds) or musculoskeletal services (working body) under your private medical insurance policy (or your employer’s policy if you receive this service as a benefit), we will process your personal information to deliver these services. the delivery of these services may include processing medical information for the purpose of assessing, medical diagnosis, and provision of health care or treatment. occupational health your employer may instruct us to carry out health related services on health and safety grounds. this is done for the purposes of preventative or occupational medicine. we will always seek your consent to process your information, undertake health-related assessments and to share your information with third parties for example your employer for occupational health purposes or a healthcare professional involved in your care for our other services. our consent processes are based on the general medical council (gmc) confidentiality guidance and the faculty of occupational medicine’s ethical guidance, as well as relevant laws such as the access to medical reports act 1988 (where applicable). activeplus we may process your information to provide you with gym membership or to supply you with our products. note: as with all provisions of health-related services, there would be other legal grounds used to process your information, for example: to protect your vital interest or that of someone else within the context of a dispute or legal claim compliance with a legal obligation to which we are subject how does health services use your information for management information purposes? we use your personal information to help us understand our business and monitor our performance. we may provide reports to your employer, or a parent company, for example about service utilisation and the health of the workforce. the information we provide is anonymised which means you cannot be identified from the information. 4. who do we share your personal information with? who might we disclose your personal information to? disclosures within our group in order to provide our services your personal information is shared with other companies in the axa group for our general business administration purposes. we will never share your personal information for marketing purposes. disclosures to third parties we also disclose your information to the third parties listed below for the purposes described in this privacy policy. this might include: your relatives, guardians (on your behalf where you are incapacitated or unable) or other people or organisations connected to you your current, past or prospective employers your medical, social and welfare advisers or practitioners our third-party services providers such as it suppliers, auditors, lawyers professional regulatory bodies for example the general medical council (gmc), the nursing and midwifery council (nmc) the police, health and social care practitioners for the purposes of safeguarding (health and social care act 2012, article 13, 2 (d)) information commissioners office (ico) uk, office of the information commissioner (oic) jersey disclosure of your personal information to a third party outside of the axa group will only be made where the third party has agreed to keep your information strictly confidential and shall only be used for the specific purpose for which we provide it to them. 5. how long do we keep records for? in most cases, we only keep your information for as long as the regulations say we have to. this is usually between three and six years after our relationship with you ends but it will vary depending on what data we hold, why we hold it and what we’re obliged to do by the regulator or the law. please note that for oh health surveillance we keep these records for 40 or 50 years as required by law. we will only keep your personal information for as long as reasonably necessary to fulfil the relevant purposes set out in this privacy policy and in order to comply with our legal and regulatory obligations. the time period we retain your personal information for will differ depending on the nature of the personal information and what we do with it. how long we keep personal information is primarily determined by our regulatory obligations. 6. your rights before 25 may 2018: at any time, you can ask us to correct your details, or for a copy of your personal information. we’ll either do what you’ve asked, or explain why we can’t – usually because of a legal or regulatory issue. 25 may 2018 onwards: you can ask us to do various things with your personal information. for example, at any time you can ask us for a copy of your personal information, ask us to correct mistakes, change the way we use your information, or even delete it. we’ll either do what you’ve asked, or explain why we can’t - usually because of a legal or regulatory issue. your rights you have a number of rights in relation to our use of your personal information; the right to access your personal information you are entitled to a copy of the personal information we hold about you and certain details of how we use it. there will not usually be a charge for dealing with these requests . your personal information will usually be provided to you in writing, unless otherwise requested, or where you have made the request by electronic means, in which case the information will be provided to you by electronic means where possible. the right to rectification we take reasonable steps to ensure that the personal information we hold about you is accurate and complete. however, if you do not believe this is the case, please contact us and you can ask us to update or amend it. the right to erasure: in certain circumstances, you have the right to ask us to erase your personal information, for example where the personal information we collected is no longer necessary for the original purpose or where you withdraw your consent. however, this will need to be balanced against other factors, for example according to the type of personal information we hold about you and why we have collected it, there may be some legal and regulatory obligations which mean we cannot comply with your request. right to restriction of processing: in certain circumstances, you are entitled to ask us to stop using your personal information, for example where you think that the personal information we hold about you may be inaccurate or where you think that we no longer need to process your personal information. right to data portability: in certain circumstances, for example occupational health, you have the right to ask that we do not transfer any personal information that we hold to another occupational health third party. for any personal information that is transferred a new occupational health provider, they will be responsible for looking after your personal information. right to object to direct marketing: we will never use your personal information to contact you for marketing purposes. right not to be subject to automated-decision making: some of our decisions are made automatically by inputting your personal information into a system or computer and the decision is calculated using certain automatic processes rather than our employees making those decisions. we make automated decisions for some online occupational health assessments, for example a pre-placement health questionnaire for a new starter, a night worker health assessment or a periodic health assessment. these questionnaires contain specific sets of health questions that are used to assess an employee’s health and identify any potential risks in relation to their job role. where the responses show that there are no health risks to the employee, the employee and employer are automatically informed that the assessment has been completed. where health risks are identified the online occupational health assessment system will notify the employee that an occupational health clinician will contact them to undertake a more detailed health assessment in relation to their job role. you have a right not to be subject to automated decision-making in the circumstances described above. the right to withdraw consent: for certain uses of your personal information, we will ask for your consent. where we do this, you have the right to withdraw your consent to further use of your personal information. the right to lodge a complaint you have a right to complain to the ico at any time if you object to the way in which we use your personal information. more information can be found on the following; uk information commissioner’s office website: https://ico.org.uk/ jersey office of the information commissioner website: https://oicjersey.org/ you can make any of the requests set out above by using the contact details you have been provided with for our services or alternatively as set out in section 7. please note that in some cases we may not be able to comply with your request for reasons such as our own obligations to comply with other legal or regulatory requirements. however, we will always respond to any request you make and if we can't comply with your request, we will tell you why. 7. contact details of the data protection officer if you wish to contact the data protection officer the details are below: health services division of axa ppp healthcare the data protection officer : axa ppp healthcare axis house 23 st leonards road eastbourne bn21 3px email address: [email protected] 8. contact details for axa axa icas limited axa icas limited trading as a division of axa ppp healthcare, is a private limited company incorporated in england and wales with company number 02548573 and whose registered office is at 5 old broad street london ec2n 1ad axa icas occupational health services limited axa icas occupational health services limited trading as a division of axa ppp healthcare, is a private limited company incorporated in england and wales with company number 01336017 and whose registered office is at 5 old broad street london ec2n 1ad axa group wherever the name “axa” is used on the website, this implies one or more of the following companies within the axa group of companies, which may offer products or services on the website. further details can be found on the respective companies’ websites. axa ppp healthcare limited trading as axa ppp healthcare, a private limited company incorporated in england and wales with company number 03148119 and whose registered office is at 5 old broad street london ec2n 1ad axa uk plc registered company number: 02937724 registered office: 5 old broad street london ec2n 1ad 9. health services data privacy declaration your personal information can help us give you a better, more personalised service. but looking after that data is a big responsibility. we take our responsibilities seriously, so we’ve introduced internationally-recognised data privacy rules to protect you. we keep your data safe, confidential and will never sell it. and, if you ask us to, we’ll tell you exactly what information we have so you can be sure it’s up-to-date and accurate. our commitment to safeguard personal information we know that respecting the confidentiality of personal information is critical to preserving your trust and therefore have developed security procedures and we use a range of organisational and technical security measures designed to protect your personal information from unauthorized use or disclosure. we will always seek your consent to process your information, undertake health-related assessments and to share your information with third parties for example your employer for occupational health purposes or a healthcare professional involved in your care for our other services. close × cookies policy this website is owned by axa ppp healthcare. here is our cookie policy for this site and the types of cookies we use on it. what are cookies? cookies are small files that websites place on the device you’re using to browse the site. cookies are commonly used to record some aspect of your visit to a site, such as choices you’ve made or preferences you’ve set during your visit. how and why we use cookies we use cookies to give you the best experience when you visit our website. by using cookies, we can make it easier for you to do many things, such as managing your accounts, policies, or login details, and applying for products and services. cookies can also allow us to tailor the content of our website so we can show you services or adverts we think you may be interested in. keeping your personal information safe our cookies do not store personal information such as your name, address, or phone number in a format that can be read by others. the cookies we use cannot read or search your computer, smartphone or web-enabled device to obtain information about you or your family, or read any material kept on your hard drive. we do use a small number of cookies that store encrypted versions of information where you have asked us to, such as the function that allows us to remember your account username for subsequent visits. however, this is encrypted so that only axa ppp healthcare can read this information. the website that places a cookie owns that cookie. this means only that website and other sites that it has agreed to share information with can read the information stored using a cookie. links to sites provided by others if you follow a link from our website to another website, please be aware that the owner of the other website will have their own privacy and cookie policies for their site. we recommend you read their policies as we are not responsible or liable for what happens at their site. how to manage and switch off cookies your web browser provides settings that allow you to manage or switch off cookies. if you do switch off cookies, remember that you may not be able to use all of the services on our websites. you can find out more about managing and switching off cookies at the independent website: allaboutcookies.org the types of cookies we use on this site strictly necessary cookies these cookies are essential for our online services and tools to work. they collect or record information that we need to make our site work. common uses for this type of cookie include: storing information so that shopping baskets can be provided storing information for e-billing allowing users to log in or access private areas of a site. these cookies only last for a single browsing session – when you leave our site, they are removed. performance cookies these cookies help us to monitor and improve how our website works. common uses for this type of cookie include: collecting information about which pages visitors go to most often noting if visitors get any error messages from web pages understanding which links visitors like to follow (including adverts) and which they choose not to. the information collected using these cookies is anonymous and cannot be used to identify an individual visitor. functionality cookies these cookies allow us to provide you with enhanced features that need to remember your preferences and choices, such as your user name, language or region. they also let us monitor how our website is performing so we can keep on improving it. common uses for this type of cookie include: providing you with local information, such as health providers in your area remembering how you like to use our site, such as what text size you like or what media software you use remembering what topics you’re interested in so we can provide you with related products, services and information. the information we store in these cookies is encrypted so that only we can read it. targeting and advertising cookies these cookies are used so that adverts and website content provided to you are more relevant and to limit the number of times you may see that advert or content. they may also be used for market research and to help measure the effectiveness of an advertising campaign. these cookies work by remembering the sorts of topics you’ve looked at and using this to provide our own advertisements or to share the information with other advertisers. close × disclaimer 5 website content disclaimer 5.1 axa icas endeavours to ensure that the information contained within this website is accurate. notwithstanding this, axa icas stresses that said information is in no way whatsoever intended to be a substitute of any kind for medical and/or legal advice given in the context of an individual professional consultation and axa icas makes no representations whatsoever, either express or implied, regarding the accuracy of the information contained within this website or its fitness for purpose. 5.2 pursuant to clause 5.1, axa icas therefore accepts no liability whatsoever for any loss or damage suffered or incurred by any party, whether in action of contract, negligence or other tortious action, as a direct and/or indirect result and/or consequence of the use of any information contained within this website. 6. linked website disclaimer axa icas assumes no responsibility for the contents of linked websites. the inclusion of any link within this website shall not be taken as an endorsement of any kind by axa icas of the linked website and/or any of its contents, nor shall any such link be construed as evidencing any association by axa icas with the operators of any such linked website. any external website that is visited by way of the use of a link contained within this website is visited entirely at the visitor’s own risk. close

URL analysis for axabesupported.co.uk

https://www.axabesupported.co.uk/#cookiespolicy
https://www.axabesupported.co.uk/#disclaimer
https://www.axabesupported.co.uk/#privacypolicy
https://www.axabesupported.co.uk/mailto:[email protected]
https://www.axabesupported.co.uk/#termsandconditions
axappphealthcare.co.uk
ico.org.uk

Whois Information

Whois is a protocol that is access to registering information. You can reach when the website was registered, when it will be expire, what is contact details of the site with the following informations. In a nutshell, it includes these informations;

Error for "axabesupported.co.uk".

the WHOIS query quota for 2600:3c03:0000:0000:f03c:91ff:feae:779d has been exceeded
and will be replenished in 228 seconds

WHOIS lookup made at 21:03:40 23-Aug-2017

--
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:

Copyright Nominet UK 1996 - 2017.

You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
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limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REFERRER http://www.nominet.org.uk

  REGISTRAR Nominet UK

SERVERS

  SERVER co.uk.whois-servers.net

  ARGS axabesupported.co.uk

  PORT 43

  TYPE domain

DISCLAIMER
This WHOIS information is provided for free by Nominet UK the central registry
for .uk domain names. This information and the .uk WHOIS are:
Copyright Nominet UK 1996 - 2017.
You may not access the .uk WHOIS or use any data from it except as permitted
by the terms of use available in full at http://www.nominet.uk/whoisterms,
which includes restrictions on: (A) use of the data for advertising, or its
repackaging, recompilation, redistribution or reuse (B) obscuring, removing
or hiding any or all of this notice and (C) exceeding query rate or volume
limits. The data is provided on an 'as-is' basis and may lag behind the
register. Access may be withdrawn or restricted at any time.

  REGISTERED no

DOMAIN

  NAME axabesupported.co.uk

NSERVER

  NS4.AXA.CO.UK 163.156.213.35

  NS11.AXA.CO.UK 163.156.213.35

Mistakes

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